Secure Instant Messaging White Papers

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Advantages of Integrated Messaging Security
sponsored by Symantec Corporation
WHITE PAPER: This paper shows you how selecting an integrated messaging security solution reduces wasted IT effort, allows centralized management and permits a single support resource without the finger-pointing that can happen in a multi-vendor environ...
Posted: 03 Aug 2007 | Published: 03 Aug 2007

Symantec Corporation

Managing Instant Messaging for Business Advantage: Phase Two - Protecting against IM Threats
sponsored by Symantec Corporation
WHITE PAPER: This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy.
Posted: 30 Mar 2007 | Published: 01 Jan 2006

Symantec Corporation

Managing Instant Messaging For Business Advantage: Phase One - Assessing IM Usage
sponsored by Symantec Corporation
WHITE PAPER: Instant Messaging (IM) is a valuable business communications tool for your company but its widespread adoption brings the risk of potential worms and viruses. This paper examines seven steps for managing, securing, and auditing your company's use of IM.
Posted: 17 May 2006 | Published: 01 Mar 2006

Symantec Corporation

Microsoft® Lync® Server 2010 on DellTM Systems
sponsored by Dell EMC and Microsoft
WHITE PAPER: This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
Posted: 12 Apr 2013 | Published: 12 Apr 2013

Dell EMC and Microsoft

Service Experience: The Next Value Driver for Global Business Services
sponsored by ServiceNow
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Ten Ways to Replace Ineffective Meetings
sponsored by Slack
WHITE PAPER: How your business can increase productivity and cut costs by swapping meetings with asynchronous work and task automation.
Posted: 20 Dec 2023 | Published: 20 Dec 2023

TOPICS:  IT Management
Slack

The Rise of the Employee Experience Platform
sponsored by ServiceNow
WHITE PAPER: This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
Posted: 30 Jan 2023 | Published: 30 Jan 2023

TOPICS:  IT Management
ServiceNow

Magic Quadrant for the CRM Customer Engagement Center
sponsored by ServiceNow
WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow

High Performance All Flash Ceph Cluster on Supermicro X12 CloudDC platform
sponsored by Supermicro
WHITE PAPER: Check out this e-book to learn about a Ceph cluster based on an all-flash storage server with 3rd Gen Intel® Xeon® Scalable Processors using all-flash NVMe SSDs and discover how it held up to testing by Supermicro experts.
Posted: 08 Sep 2021 | Published: 08 Sep 2021

TOPICS:  IT Management
Supermicro

The Arrival of the Hybrid Digital Workplace
sponsored by ServiceNow
WHITE PAPER: In the next normal, more enterprises are embracing the concept hybrid digital workplace and building a working environment that prioritises the employee experience, flexibility, and productivity. Read our eBook and see how you can plan for a better workplace that prioritises the employee in the next normal.
Posted: 05 Jan 2022 | Published: 19 Nov 2020

TOPICS:  IT Management
ServiceNow