Interactive TV Systems White Papers

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Interactive TV Systems White Papers (View All Report Types)

Collaboration Is the next Game Changer in Customer Service sponsored by Cisco WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments. Posted: 12 Jun 2014 \| Published: 12 Jun 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Cloud rEvolution: A Workbook for Cloud Computing in the Enterprise sponsored by CSC WHITE PAPER: This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more. Posted: 17 Nov 2010 \| Published: 17 Nov 2011 TOPICS: Application Outsourcing \| Business Service Management \| Cloud Computing \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Systems \| Platform as a service \| Software as a Service

Transforming your Contact Center…”SIP-ly” Stated sponsored by AT&T Corp WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. Posted: 21 Sep 2011 \| Published: 21 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Services \| IP Telephony \| Network Configuration Management \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Unified Messaging \| Unified Messaging Systems \| VoIP

Plantronics Savi 700 Series: Product Guide sponsored by Insight and Plantronics WHITE PAPER: This white paper details a wireless headset that allows you to manage your PC, mobile and desk phone all at once. Posted: 14 Nov 2013 \| Published: 16 Nov 2011 TOPICS: Communications Hardware \| Communications Systems \| Networking \| Networking Hardware \| Wireless Hardware \| Wireless Networks \| Wireless Telephones

IBM WebSphere Distributed Caching Products sponsored by IBM WHITE PAPER: In today's tech environment, your enterprise systems are seeing higher levels of traffic and more usage spikes due to the proliferation of mobile devices. In this white paper, learn how you can scale your business-critical applications and systems, while maintaining high performance to keep customers satisfied. Posted: 17 May 2013 \| Published: 30 Jun 2012 TOPICS: Application Integration \| Business Process Management \| Enterprise Systems \| IT Systems \| SOA

IT Service Assurance: Achieve proactive IT operations sponsored by BMC-Accenture WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| ITIL

IBM Cognos Lifecycle Manager - Streamline upgrades. Meet changing business and IT requirements quickly. sponsored by IBM WHITE PAPER: The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more. Posted: 15 Jan 2014 \| Published: 30 Sep 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Process Management \| Business Systems \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| IT Management \| IT Systems \| Reporting Software

Impact of Cloud on IT Consumption Models: Top 10 Insights sponsored by Cisco Systems, Inc. WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world. Posted: 08 Nov 2013 \| Published: 08 Nov 2013 TOPICS: CIOs \| Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Services \| IT Spending \| IT Systems \| IT Workforce

Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits sponsored by Oracle Corporation WHITE PAPER: Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more. Posted: 29 Jun 2012 \| Published: 25 Jun 2012 TOPICS: Business IT Alignment \| Business Process Management \| IT Industry \| IT Infrastructure \| IT Systems \| Oracle (Product)

IT Transformation Consulting Services: Align your technology direction sponsored by Hewlett Packard Enterprise WHITE PAPER: This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more. Posted: 09 Oct 2013 \| Published: 31 May 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Management \| CIOs \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Systems