Short Message Service White Papers

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Short Message Service White Papers (View All Report Types)

Using SMS for Marketing: A Beginner’s Resource sponsored by StrikeIron WHITE PAPER: One of the simplest ways to connect with your customers is one they use daily with their friends -- SMS, or text message. In this buyer's guide, learn all about the use of SMS for a variety of customer relationship management (CRM). Posted: 30 May 2014 \| Published: 30 May 2014 TOPICS: CRM \| Customer Loyalty \| Customer Satisfaction \| Marketing \| Sales and Marketing Software \| SMS

The Five Must-Have Capabilities for Unbeatable Customer Care sponsored by Pitney Bowes Business Insight WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. Posted: 15 Jan 2010 \| Published: 15 Jan 2010 TOPICS: Communications Networks \| CRM \| CRM Best Practices \| CRM Software \| Middleware \| ROI \| Self-Service Applications Software \| SMS \| Telecommunications Industry \| Telecommunications Networks

A Quick-Start Guide to Deploy an SMS Strategy for Business sponsored by StrikeIron WHITE PAPER: SMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing. Posted: 05 Jun 2014 \| Published: 05 Jun 2014 TOPICS: CRM \| Customer Service \| Marketing \| Mobile CRM \| SMS

Rethinking People Costs in Enterprise IT sponsored by Rackspace Technology WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth. Posted: 15 Oct 2014 \| Published: 12 Aug 2014 TOPICS: IT Asset Management \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Services \| IT Spending \| Talent Management

VMware vSphere 5.5 Data sheet sponsored by Dell and VMware WHITE PAPER: This brief white paper explores a leading virtualization platform for building cloud infrastructures. Find out how this virtualization platform accelerates the shift to cloud computing for existing data centers and how it reinforces compatible public cloud offerings, forming the foundation for the industry's only hybrid cloud model. Posted: 20 Sep 2013 \| Published: 31 Aug 2013 TOPICS: Cloud Computing \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Services \| Server Management \| Server Virtualization \| Virtual Machine \| Virtual Machine Migration \| VMware

Next Gen IT and the Cloud sponsored by ServiceNow WHITE PAPER: This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services. Posted: 24 Jul 2013 \| Published: 24 Jul 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Cloud Computing \| Cloud Management \| Enterprise Systems \| IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| Security \| Systems Management \| Systems Operations

Citrix Mobile Solutions Bundle - Product Overview sponsored by Citrix Systems, Inc. WHITE PAPER: Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications. Posted: 14 Jun 2013 \| Published: 06 Jun 2013 TOPICS: Application Deployment \| Application Hosting \| Application Security \| Applications Management \| Endpoint Security \| Handheld Device Security \| Handheld Devices \| IT Asset Management \| IT Services \| Mobile Device Management \| Mobile IP \| Mobile Workers \| Wireless Security

How to Meet the Growing Demands on IT - 4 Steps along the Path sponsored by Rackspace Technology WHITE PAPER: This white paper details a four step process you must take in order for IT to stay ahead of your growing demands. Posted: 18 Jun 2014 \| Published: 18 Jun 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Cloud Computing on a Smarter Planet sponsored by IBM WHITE PAPER: The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams. Posted: 15 Nov 2011 \| Published: 15 Nov 2011 TOPICS: Cloud Computing \| Cloud Management \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Management \| IT Services

Part the Clouds: Find the True Business Value sponsored by Dell, Inc. and Intel® WHITE PAPER: A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience. Posted: 21 Nov 2011 \| Published: 21 Nov 2011 TOPICS: Cloud Computing \| Cloud Management \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Services