Defrag White Papers

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The Rise of the Employee Experience Platform
sponsored by ServiceNow
WHITE PAPER: This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
Posted: 30 Jan 2023 | Published: 30 Jan 2023

TOPICS:  IT Management
ServiceNow

Cebu Pacific Air's Productivity Game Changer
sponsored by Slack
WHITE PAPER: Learn how Cebu Pacific AirĀ improved operational efficiency and saved 114,000 hours a year.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

The Human Experience of IT Service Management
sponsored by ServiceNow
WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
Posted: 14 Apr 2021 | Published: 14 Apr 2021

TOPICS:  IT Management
ServiceNow

How to Optimize Cloud Operations for the Best User Experience
sponsored by Cisco
WHITE PAPER: Find out how most businesses have embraced using multiple clouds and are now working to maximize the value they get from the modern multicloud platforms including flexibility and efficiency.
Posted: 14 Apr 2021 | Published: 14 Apr 2021

TOPICS:  IT Management
Cisco

Design an Efficient Storage System With Intel DAOS and Supermicro Hardware
sponsored by Supermicro
WHITE PAPER: Learn how Supermicro and IntelĀ®, with their DAOS software stack, is designed from the ground up for performance and uses persistent memory and NVMe SSDs to provide a high-efficiency storage solution for demanding applications.
Posted: 08 Sep 2021 | Published: 08 Sep 2021

TOPICS:  IT Management
Supermicro

Visibility to Workflow: How IT Leaders Can Discover and See All Technology Assets to Transform Business
sponsored by ServiceNow
WHITE PAPER: Learn how to build a cohesive discovery and data unification strategy for your technology assets. You'll gain a bigger picture view for compliance, security, risk, employee experience, and financial decisions about your assets.
Posted: 30 Aug 2021 | Published: 30 Aug 2021

TOPICS:  IT Management
ServiceNow

Best Practices on Alibaba Cloud
sponsored by Alibaba Cloud
WHITE PAPER: Find out the best practices on Alibaba Cloud from some of the industry leaders and learn the benefits they saw from implementing Alibaba Cloud.
Posted: 25 Mar 2021 | Published: 25 Mar 2021

TOPICS:  IT Management
Alibaba Cloud

The Leader's Tech Guide to Hybrid Work
sponsored by Dell Technologies and Google
WHITE PAPER: Businesses have embraced more hybrid ways of working, with employees working in remote locations. Learn how to keep them connected, secure, and productive.
Posted: 26 May 2021 | Published: 26 May 2021

TOPICS:  IT Management
Dell Technologies and Google

The Top 3 IT Pains of the New Reality and How to Solve Them
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn what the top three pains are for IT leaders who are trying to adapt their organization to the state of the world and find the answers to these pains to allow for a successful IT transformation.
Posted: 10 Nov 2020 | Published: 10 Nov 2020

TOPICS:  IT Management
ServiceNow

Magic Quadrant for the CRM Customer Engagement Center
sponsored by ServiceNow
WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow