WEBCAST:
Access this eye-opening webcast to learn about a question-answering analytics system that functions as a self-service chat session for customers that would normally contact a call center. Discover how this tool can drastically improve customer experience, decrease issue resolution time, increase top-line revenue, and more
WEBCAST:
Social media data is extremely valuable for businesses, but it doesn't mean anything if you don't have the right tools and processes in place to make sense of it all. In this resource, discover a new approach to business intelligence that responds to the unique analytic challenges of social media data.
WEBCAST:
This webcast will highlight the critical steps and practical tips to get started on your journey incorporating text-based insights for better decisions. Learn how the latest technologies can help you seamlessly leverage text-based content, improve efficiencies and ease staff resources to add a new dimension of insight to your business initiatives.