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| Most Popular IT Best Practices Reports
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AMR Research: Pervasive Performance Management
sponsored by Actuate Corporation
 | Videocast: | Posted: 21 Jul 2008
| | Premiered: | 21 Jul 2008 | | | Speaker: |
John Hagerty, Vice President and Research Fellow
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Summary: |
In this webcast John Haggerty discusses the concept of pervasive performance management, gives a lesson on framing issues and, more importantly, shows how technology can solve some pretty thorny business problems.
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Are you ready for outsourced systems management? - Expert Webcast
sponsored by OnForce, Inc.
| Webcast: | Posted: 27 Jun 2008
| | Premiered: | Available On Demand | | | Speaker: |
Richard Ptak, Analyst, Ptak, Noel & Associates
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Summary: |
In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.
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Pros and Cons of On-site Systems Management - Expert Podcast
sponsored by OnForce, Inc.
 | Podcast: | Posted: 27 Jun 2008
| | Premiered: | 27 Jun 2008, 09:00 EDT (13:00 GMT) | | | Speaker: |
Steven J. Bigelow, Features Writer, Channel Media Group
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Summary: |
In an accompanying podcast, the Channel Media Group's Stephen J. Bigelow examines the pros and cons of on-site systems management. Find out what the advantages and disadvantages are as you keep an eye on market dynamics and strive to stay competitive.
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Optimizing Java Application Performance with Compute Appliances - Vendor Webcast
sponsored by Azul Systems, Inc
| Videocast: | Posted: 05 May 2008
| | Premiered: | 05 May 2008 | | | Speaker: |
Gil Tene, Vice President of Technology and CTO, Co-Founder
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Summary: |
Discover how to overcome these persistent challenges for greater Java performance and reliability.
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Podcast: Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis Podcast - Vendor Podcast
sponsored by Hewlett-Packard Company
| Podcast: | Posted: 15 Apr 2008
| | Premiered: | 15 Apr 2008 | | | Speaker: |
Terry Longo, ITSM/PM/BA Program Manager, HP Education US
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Summary: |
Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.
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Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis - Vendor Webcast
sponsored by Hewlett-Packard Company
| Webcast: | Posted: 15 Apr 2008
| | Premiered: | Available On Demand | | | Speaker: |
David Cannon, ITSM Practice Principle, HP Education
Kathleen "Kitty" Hass, PM & BA Practice Leader, ManagementConcepts
Terry Longo, ITSM/PM/BA Program Manager, HP Education US
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Summary: |
This webcast offers valuable instruction on how to formalize your enterprise Business Analysis practice to drive greater value out of your current and future ITIL initiatives. Learn how to implement a best practices strategy to maximize IT services.
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ITIL Now - A Stepped Approach
sponsored by Numara Software
| Webcast: | Posted: 01 Apr 2008
| | Premiered: | Available On Demand | |
Summary: |
Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
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Closing the Gap: Reactive to Proactive IT Management
sponsored by Netuitive, Inc.
| Webcast: | Posted: 26 Jul 2007
| | Premiered: | Available On Demand | | | Speaker: |
David Williams, Research VP
Nicola Sanna, CEO
Joseph Ambrose, Senior IT Operations Executive
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Summary: |
Proactive IT management allows organizations to predict IT problems before they put business at risk. Attend this Webcast for insight into technologies and methods that can help your organization evolve from reactive to proactive IT service management.
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ITIL v3 Core Practice Book 2: Service Design Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | Speaker: |
Moira Stepchuk, Senior Consultant
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Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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ITIL v3 Core Practice Book 1: Service Strategies Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | Speaker: |
David Pultorak, CEO
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Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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ITIL v3 Core Practice Book 3: Service Transition Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | Speaker: |
Rich Schiesser, Principal Consultant
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Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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ITIL v3 Core Practice Book 4: Service Operation Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | |
Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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ITIL v3 Core Practice Book 5: Continual Service Improvement Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | Speaker: |
Kathryn Pizzo, Senior Consultant
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Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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Get Control of Mobility in Your Business - Expert Podcast
sponsored by Nokia
| Podcast: | Posted: 19 Mar 2007
| | Premiered: | 19 Mar 2007, 09:00 EDT (13:00 GMT) | | | Speaker: |
Lior Nir, Director, Product Marketing
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Summary: |
In this podcast interview, Lior Nir of Nokia speaks about the best practices customers are applying to control and benefit from their mobile assets.
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Mobile Management Strategies - Expert Webcast
sponsored by Nokia
| Webcast: | Posted: 21 Feb 2007
| | Premiered: | Available On Demand | | | Speaker: |
Daniel Taylor, Managing Director
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Summary: |
Today's mobile workers need secure, reliable access to company data and communications "on the go." Learn how to develop a mobile policy, strategies for deploying devices and updating software, and best practices for keeping devices secure.
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Automating and Optimizing Service Desk Performance
sponsored by Kaseya
The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
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