WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal.
SOFTWARE DOWNLOAD:
Having trouble with storage latency issues? SolarWinds® Storage Response Time Monitor free tool tracks those sluggish VMs, shows the top host to datastore total response times and a count of additional high latency offenders.
PODCAST:
In this podcast, learn how Apache Hive is impacting the Hadoop community. Discover Hive's components and capabilities, whether Hive is a viable substitute for the existing warehouse infrastructure, the limitations of this tool, and more.
WEBCAST:
In this webcast, AbitibiBowater, the eighth largest publicly traded pulp and paper manufacturer in the world, shares how they successfully virtualized mission-critical Oracle solutions such as JD Enterprise One, Oracle Databases and Oracle Business Intelligence data warehouses.
SOFTWARE DOWNLOAD:
Enterprises are challenged to create easy to use rich Internet applications that enable users and customers to access and interact with data and content in more intuitive and visual ways. Download this trial software to learn more.
WEBCAST:
Download this webcast and learn how applications today are growing more and more complex with an increased risk of error and what you can do to prevent this.
WEBCAST:
Join us for a demonstration of the Tools and ALM Solutions for the IBM I and Power Systems. Learn how these tools apply to your IT environment and how to identify and use the right tools and modernization strategy.
WEBCAST:
Storage managers are finding it difficult to acquire all the new data while continuing to keep up performance levels and availability, all within their budget. Fortunately, there is new industry leading management software which has proven to have easy navigation and improved performance and analytics.
