Workforce Management White Papers

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Global Delivery: A Course to High Performance in a Multi-Polar World
sponsored by Accenture
WHITE PAPER: To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
Posted: 18 Feb 2009 | Published: 18 Feb 2009

Accenture

Best Practices: How to engage business leaders in succession
sponsored by SuccessFactors
WHITE PAPER: Effective succession management is critical if your organization hopes to prevent unplanned talent losses from disrupting business operations. This resource reveals three essential practices for getting your business leaders more engaged in the succession process.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

SuccessFactors

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Maximizing ERP Return on Investment with On-Demand Support Services
sponsored by itelligence, Inc.
WHITE PAPER: The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.
Posted: 08 Mar 2010 | Published: 08 May 2009

itelligence, Inc.

Ten Key Steps to Effective Succession Planning
sponsored by Halogen Software
WHITE PAPER: Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.
Posted: 21 Aug 2008 | Published: 20 Aug 2008

Halogen Software

It’s Time to Fix Back-Office Operations
sponsored by Aspect
WHITE PAPER: In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
Posted: 07 Mar 2014 | Published: 30 Sep 2013

Aspect

Onboarding: The critical role of hiring managers
sponsored by SuccessFactors
WHITE PAPER: This white paper explores how onboarding optimizes the value of new employees and describes evidence-based best practices that hiring managers should follow to fuel onboarding success.
Posted: 21 Feb 2014 | Published: 31 Dec 2013

SuccessFactors

The Business Case for Outsourcing to Vietnam
sponsored by LogiGear Corporation
WHITE PAPER: This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
Posted: 14 Jun 2011 | Published: 14 Jun 2011

LogiGear Corporation

Talent Management: The Key to Enhancing Educator Effectiveness
sponsored by Cornerstone OnDemand
WHITE PAPER: In this resource, learn how an integrated approach to talent management can better support the needs of America's educators. Uncover the tools and opportunities available to empower educators by reading on now.
Posted: 13 May 2013 | Published: 31 Dec 2012

Cornerstone OnDemand

Succession Management is more than just a plan: Identifying, developing, and retaining talent for critical roles
sponsored by SuccessFactors
WHITE PAPER: This resource offers insight to help you more effectively approach succession management. Read on to learn how to identify, develop, and retain the top talent.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

SuccessFactors