ITSM White Papers

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ITSM White Papers (View All Report Types)

START small, grow tall: Why cloud now sponsored by HP & Intel® WHITE PAPER: Read this white paper to gain insights on how you can accelerate and streamline your cloud migration by taking advantage of an advanced set of technologies. Realize the benefits their extensive list of features can deliver to your organization and discover how they can help you overcome common cloud challenges. Posted: 23 Jul 2013 \| Published: 31 May 2011 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Infrastructure \| IT Service Management \| Public Cloud \| Public cloud computing

Connecting the Clouds: Best Practices for Integrating IT Service Management sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service. Posted: 08 Oct 2013 \| Published: 08 Oct 2013 TOPICS: Cloud Computing \| Integration Server Software \| IT Infrastructure \| IT Management \| IT Service Management \| ITIL \| Software as a Service

Cloud Computing to Drive High Performance sponsored by BMC-Accenture WHITE PAPER: This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental. Posted: 19 May 2014 \| Published: 30 Apr 2013 TOPICS: IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| ITIL

Develop Hybrid Delivery Solutions Using HP Infrastructure Services sponsored by Hewlett-Packard Enterprise WHITE PAPER: This whitepaper covers how a hybrid IT delivery environment can help you keep up with new technologies and demands. Posted: 24 Feb 2014 \| Published: 13 Feb 2013 TOPICS: Cloud Computing \| Cloud Management \| Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Service Management

Adopting ITSM Technology to Support ITIL Initiatives sponsored by ServiceNow WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services. Posted: 19 May 2014 \| Published: 07 May 2013 TOPICS: Asset Management Services \| IT Asset Management \| IT Management \| IT Service Management \| ITIL \| Software as a Service \| Systems Management \| Systems Management Services

SaaS Takes Center Stage in 2014 sponsored by IBM WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic. Posted: 02 Oct 2014 \| Published: 29 Jul 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Software \| Software as a Service

The Value of Smarter Datacenter Services sponsored by IBM WHITE PAPER: This paper provides an overview of how IT organizations can optimize across the entire life cycle of their datacenters and build a strong foundation for future IT operations. Opportunities for optimization remain strong, including increasing efficiency. Posted: 04 Nov 2011 \| Published: 04 Nov 2011 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Management \| IT Service Management \| Virtual Machine

Make Group Policies Do More and Reach Further sponsored by Dell Software WHITE PAPER: This white paper introduces the latest desktop management platform that can help expand the benefits of Group Policy and overcome its various deficiencies. Explore the advantages it can provide and review the advanced features it offers. Posted: 25 Jun 2012 \| Published: 20 Jun 2012 TOPICS: Configuration Management \| Desktop Management \| Desktop Virtualization \| Group Policy \| IT Service Management \| Virtual Desktop Infrastructure \| Virtual Machine

Consolidation: The Foundation For IT and Business Transformation sponsored by ServiceNow WHITE PAPER: Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more. Posted: 19 May 2014 \| Published: 31 Jul 2013 TOPICS: IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL