WHITE PAPER:
This informative white paper introduces an IT service management (ITSM) tool that automates the mapping of applications, infrastructure components, and their dependencies, resulting in a simplified approach to change and configuration management.
WHITE PAPER:
ERP systems are essential to the functioning of your business, but when it comes to customizing ERP systems to fit changing needs, it can be a lengthy, costly, risky process. Wouldn't it be great if you could get the process agility you need from your ERP system, without the complexity or the high price tag? Access this resource to find out how.
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Every company wants to deliver apps faster and more cost efficiently, but development and operations remain separated by the challenging release step. Check out this white paper to learn how you can bridge the gaps in your delivery lifecycle in order to speed deployment times by adopting service virtualization, release automation, and more.
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While all CIOs understand the importance leveraging technology, most of the organizations they serve do not fully use technology to drive growth and innovation. Learn how to become more of a business leader and change partner in your organization.
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Sandy Carter, Vice President of SOA and WebSphere Strategy, IBM Corporation, takes readers through a specific roadmap on how, where, when, and why to embrace a Service Oriented Architecture (SOA) strategy in her new book.
sponsored by Enterprise Management Associates (EMA)
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Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.
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Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
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Unauthorized change is the most significant threat to an IT organization's ability to improve availability, security and compliance. That's why thousands of organizations worldwide use Tripwire® Enterprise as their configuration audit and control sol
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In this study, find out what 765 global CEOs and 170 CIOs have to say about the importance of closing this "business-technology integration gap."
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This document provides step-by-step instructions for deploying devices powered with Windows Mobile 6 in an IT infrastructure that is based on the Windows Essential Business Server 2008 (Windows EBS 2008) server solution.