WHITE PAPER:
This exclusive resource examines how a government organization embraced a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field.
EGUIDE:
The ability to process rapid-firing reams of IoT data can help you make it in our mobile-, social-, and cloud-driven era. In this guide, learn from experts how you (and how certain tools) can provide a smooth, effective digital transformation for maximum benefits.
EGUIDE:
Customer relationship management (CRM) is one of the most important technologies to invest in during your digital transformation. Read on to learn about the nature of the cloud-based CRM market, how CRM helps knowledge management, and more.
WHITE PAPER:
This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
EBOOK:
Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
EGUIDE:
Despite the fears of many that rollouts of the next generation infrastructure would be delayed or just not be possible due mainly to the adverse economic conditions caused by Covid-19, the prospects are actually quite bright for the 5G industry in 2021.
EGUIDE:
This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.
WHITE PAPER:
This crucial white paper examines how to build a mobile environment that will increase productivity across your business while delivering the added security you need to protect your sensitive information.
EGUIDE:
Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages.
EGUIDE:
Learn what standards define mobility, how emerging standards will affect mobile collaboration, and how to evaluate the strength of your unified communications technology strategy.
