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How to Choose a Solution That's Right for Your Channel Business sponsored by Dell Software EGUIDE: Access this e-guide to gain tips on how to choose a good remote monitoring and management (RMM) solution as a managed services provider. Posted: 06 May 2011 \| Published: 06 May 2011 TOPICS: Channel Management \| Channel Management Software \| Client-Server Software \| Management Service Providers \| Remote Access Software \| Service Creation

Communications service providers can ease data storage management sponsored by IBM WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers. Posted: 30 Oct 2013 \| Published: 30 Jun 2012 TOPICS: Backup Software \| Backups \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Recovery \| Data Security \| Data Storage \| Management Service Providers \| Security \| Security Management \| Storage Management \| Storage Management Software

Deployment Flexibility sponsored by Aspect WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility. Posted: 28 Feb 2014 \| Published: 31 Oct 2013 TOPICS: Call Center Management \| Call Center Services \| Cloud Computing \| Contact Center Management \| Contact Center Services \| Contact Center Workforce Management \| CRM \| Management Service Providers \| Software as a Service

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

GFI MAX Building Blocks – The Answer to IT Services sponsored by GFI Software WHITE PAPER: In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Network Infrastructure \| Network Management \| Network Management Services \| Remote Network Management

Reseller opportunities in the cloud sponsored by Kaseya International Limited EGUIDE: Access this essential resource from our editors to learn more about the hybrid cloud and what it means for Channel providers. Posted: 09 Sep 2011 \| Published: 09 Sep 2011 TOPICS: Cloud Computing \| Cloud Management \| Hybrid clouds \| Management Service Providers \| Private Cloud \| Public Cloud \| Public cloud computing

Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners sponsored by ConnectWise EGUIDE: In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more. Posted: 01 Mar 2017 \| Published: 27 Feb 2017 TOPICS: Cloud Computing \| Cloud Management \| Hybrid clouds \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| Management Service Providers

Enterprise Performance Management - How Tomorrow's Leaders Will Get Ahead sponsored by Oracle Corporation WHITE PAPER: Evolve to Thrive: From Operational to Management Excellence, successful companies are connecting disparate management strategies to align performance networks, not just transactional activities. Read how Oracle's Strategy-to-Success framework can guide you on your evolutionary journey to Management Excellence. Posted: 01 Oct 2010 \| Published: 01 Sep 2008 TOPICS: Business Performance Management \| Management Service Providers \| Network Management \| Network Performance \| Networking \| Performance Testing

MSPs: Documentation, RMM Tools and Security Portfolios sponsored by Quosal EGUIDE: In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud, and the automation of MSP operations. Posted: 16 Jun 2017 \| Published: 09 Jun 2017 TOPICS: Managed Security Services \| Management Service Providers

Remote Monitoring and Management Tools Selection Tips for Solution Providers sponsored by Solarwinds N-able EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Business Process Automation \| Management Service Providers \| Network Management \| Network Monitoring \| Network Service Providers \| Remote Access Software \| Remote Computing \| Remote Network Management \| Remote Users \| Systems Maintenance \| Systems Management \| Systems Software \| VARs

MSP Reports