Customer Experience Reports

CIO Stories of Driving Digital Transformation in Today's World
sponsored by ServiceNow
EBOOK: How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.
Posted: 22 Oct 2018 | Published: 31 Dec 2018

ServiceNow

The New Focus on Employee UX
sponsored by Citrix
ESSENTIAL GUIDE: In this E-Guide, learn why workspace-leader Citrix has leveled their sights on maximizing user experience and employee productivity – including a look into the Citrix Synergy summit that got this ball rolling.
Posted: 29 May 2019 | Published: 29 May 2019

Citrix

Develop a Multichannel Strategy that Supports Customer Experience Management
sponsored by BoldChat - LogMeIn
EGUIDE: Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
Posted: 22 Dec 2016 | Published: 20 Dec 2016

BoldChat - LogMeIn

Guide to Design-Centric Application Development
sponsored by CraveInfoTech
EGUIDE: Designing customer-experience grade apps is a must in the age of empowered users. But you need the right tools to do it successfully. This comprehensive guide is your roadmap to developing user-friendly apps with SAP Fiori. Learn how to develop apps from a design-centric standpoint that focuses on the end user's needs.
Posted: 05 Oct 2016 | Published: 04 Oct 2016

CraveInfoTech

Make the Most of Windows 10: How User Training Can Help
sponsored by Citrix
EGUIDE: Download this e-guide to find out how proper training can help make the most of your Windows 10 deployment.
Posted: 25 Oct 2017 | Published: 20 Oct 2017

Citrix

Compuware Helps Best Buy Optimize Its Internet Channel
sponsored by Compuware
WHITE PAPER: Read up on how one company implemented an application performance management (APM) solution to ensure real-time availability and responsiveness for increased customer satisfaction.
Posted: 22 Oct 2013 | Published: 16 Apr 2013

Compuware

Tablets Welcomed. How to Get Any Device, on Any Network Reliably and Securely
sponsored by Cisco
WHITE PAPER: Discover how you can embrace the tablet invasion into your workplace with an architectural network approach that will enhance user experience, mitigate security issues, and enforce effective management.
Posted: 24 Jul 2012 | Published: 30 Jun 2011

Cisco

10 Essential Elements for a Secure Enterprise Mobility Strategy
sponsored by Citrix
WHITE PAPER: This resource guides you through the top 10 considerations when developing a mobile strategy.
Posted: 30 Apr 2014 | Published: 31 Mar 2014

Citrix

High Usability Checklist
sponsored by OutSystems
WHITE PAPER: This resource provides a comprehensive checklist to help you ensure high usability for each and every application you develop. Check it out now for 11 simple questions that allow you to track knowledge of your users, optimization of common tasks, simplicity of use, and much more.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

OutSystems

Digital Transformation: Getting in Shape for the Digital World
sponsored by Apigee Europe LTD
WHITE PAPER: Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Apigee Europe LTD