CASE STUDY:
Radius Recycling, one of North America’s largest manufacturers and exporters of recycled metal products, began the process of migrating their main SQL server that supports mission-critical apps over to Azure in a digital transformation effort.
BLOG:
Contact center AI solutions can boost efficiency, increase agent productivity, and streamline operations. Learn the 4 ways AI enhances contact center performance and 3 tips for effective implementation. Read the full article to discover how AI can improve your contact center.
ANALYST REPORT:
As digital transformation continues to challenge organizations, many are looking for ways that they can innovate in order to meet new expectations. To achieve this, some businesses have turned to digital adoption platforms (DAPs). But what exactly is a DAP? What are its benefits and challenges? Dig into this report to learn more.
WHITE PAPER:
Rising tech spending indicates strong AI-driven earnings ahead, with enterprise investment in AI and related technologies like cloud and security leading the charge. Read the full white paper now to learn more about the trends shaping the tech sector's performance.
WEBCAST:
In this webinar, you’ll discover powerful capabilities for extracting insights from unstructured data sources like call center notes and tax forms. Tune in now to find out how you can unlock the hidden value in your unstructured data.
WEBCAST:
According to a recent Forrester study, most organizations report struggling with different aspects of managing data, across all levels of maturity. In this webinar from Akeneo, learn how today’s mature organizations are setting themselves apart by leveraging product data and product content tools that create engaging customer experiences.
EBOOK:
Although AI is already having an impact on nearly every facet of business in financial services, one wrong move can lead to automated disaster. Discover in this e-book the top 10 challenges to AI success in financial services… and how to solve them.
ESG RESEARCH REPORT:
The use of MDR services has become a mainstream strategy in modern security programs, but the top solutions are offering much more than just detection services. To understand this trend, Enterprise Strategy Group surveyed 373 cybersecurity professionals personally involved with cybersecurity technology. Discover the key findings of the report now.
BLOG:
79% of businesses agree that today’s customers are smarter and more informed than ever, meaning that they expect more from their favorite companies, and are more likely to share when their expectations aren’t met. So, how can this best be done? Browse this market guide to learn more.