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Consensual Fax: Strategies for Happy Customers and FCC Compliance sponsored by FaxBack, Inc. WHITE PAPER: Provides a brief introduction to the July 2003 updated FCC regulations regarding fax and discusses tools to help companies fax responsibly. Posted: 18 Sep 2003 \| Published: 01 May 2004 TOPICS: Fax Services \| Fax Software \| Federal Communications Commission \| Opt-In/Opt-Out Marketing \| Regulatory Compliance \| Telecommunications Regulations

Social Media in Government: 5 Key Considerations sponsored by Hootsuite WHITE PAPER: Government agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies. Posted: 15 Apr 2014 \| Published: 15 Apr 2014 TOPICS: CRM \| Government Agencies (U.S.) \| Public Sector \| Social Computing \| Social Networking

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

Endpoint Threat Detection Gets More Response sponsored by Solarwinds MSP EGUIDE: This white paper explains what cyber threats the United States faces on a daily basis and what tools they have to combat them. Posted: 01 Feb 2016 \| Published: 25 Jan 2016 TOPICS: Endpoint Security \| Government Agencies (U.S.) \| Government Information Security \| Malware \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Industry \| Security Infrastructure

Protecting Critical Data is a Main Priority for the U.S. Army sponsored by Globalscape CASE STUDY: In this white paper, learn how the U.S. Army can protect their $68 billion-worth of annual data with a set of security solutions that easily integrate with their Standard Army Management Information System (STAMIS). Posted: 22 May 2014 \| Published: 31 Dec 2013 TOPICS: Cybersecurity \| Data Security \| Federal Information Security Management Act of 2002 \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Hackers \| Risk Management \| Security \| Security Infrastructure \| Security Management \| Security Managers \| Security Systems \| Security Threats

Clearswift Government Communications 2.0 sponsored by Clearswift WHITE PAPER: In this resource, explore the evolving trends in the public sector landscape, and what this means for information governance and security. Learn how crucial it is to prevent data leakage for the sake of regulations and citizens' trust. Posted: 08 Nov 2013 \| Published: 31 Aug 2013 TOPICS: Compliance (Systems Operations) \| Data Encryption \| Data Loss Prevention (DLP) \| Data Security \| Governance, Risk, Compliance (GRC) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Information Governance \| Information Security \| Risk Management \| Security \| Security Management \| Security Managers \| Security Policies \| Security Spending \| Security Standards \| Security Systems \| Security Threats

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

How to Prevent Security Breaches Through Effective Management and Control of USB Devices sponsored by Lumension WEBCAST: Learn how USB devices are used to transfer data, the federal government’s ban on USB devices and its impact, and how to effectively manage USB devices to secure data and networks without impacting productivity. Posted: 12 Aug 2009 \| Premiered: Aug 12, 2009 TOPICS: Government Agencies (U.S.) \| Security \| Security Management \| Security Policies \| Security Threats \| USB

Optimizing the PC Segment of California's IT Infrastructure sponsored by Intel Corporation CASE STUDY: Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment. Posted: 27 May 2009 \| Published: 27 May 2009 TOPICS: Government Agencies (U.S.) \| Government Information Security \| Green Data Center \| Hard Disks \| Hardware \| Mobile Device Management \| Mobile Workers \| Solid State Disks

Enterprise Content Management for Transforming Government sponsored by EMC Corporation WHITE PAPER: Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically. What benefits could ECM bring to your agency? Posted: 10 Dec 2010 \| Published: 10 Dec 2010 TOPICS: Compliance (Systems Operations) \| Dashboards \| Data Management \| Data Storage \| Enterprise Content Management \| Government Agencies (U.S.) \| Information Management \| Records Management

FCC Reports