EZINE:
In this issue, we explore how the growing hype of generative artificial intelligence is set to make change in the storage and backup management world, as well as the concerns and limits of the technology. Also, read about the importance of getting MSSPs and suppliers on the same page, and how SSC is moving to meet customer needs.
EZINE:
2011 has been a year of challenges and opportunities for the channel, including the ongoing credit squeeze and the growth and positive experiences in amongst the eurozone crisis. This issue looks at what vendors, distributors and resellers have made of the last twelve months and what technologies the channel should be pitching in 2012.
WHITE PAPER:
This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
EGUIDE:
As more devices and OSes enter the enterprise fray, IT must learn how to deliver apps to users on several different platforms. Download this e-guide to uncover three factors to drive your EUC strategy, find out how Citrix's cloud platform is taking on management and evaluate hybrid cloud management tools for your enterprise needs.
WHITE PAPER:
This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
WHITE PAPER:
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
EBOOK:
The business model journey for IT managed services companies is no simple one. This guide gives tips for navigating various aspects of that journey.