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sponsored by Portrait Software
Posted:  15 Apr 2008
Premiered:  15 Apr 2008, 09:00 EDT (13:00 GMT)
Format:  Audio
Type:  Podcast
Language:  English


ABSTRACT:
This podcast provides listeners with an insight into how top-performing financial and telecommunication companies are driving the best possible results from retention programs. Industry experts will address traditional analytic approaches, steps to leverage the latest analytic techniques and the return on investments that companies have achieved using these next-generation techniques.

Listen in and learn industry best-practices for driving the best possible results from your retention programs.



Speaker

Mark Smith
Executive vice president, Portrait Software
Mark Smith is a 15-year veteran in customer analytics and data management. Mark heads up Portrait's sales and marketing marketing applications and customer analytics group delivering integrated solutions to organizations challenged with managing data assets and converting these assets into better customer intelligence. Prior to joining Portrait, Mark co-founded Quadstone - a company reputed for its innovative customer analytics solutions serving financial, telco and retail organizations.



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