EGUIDE:
The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.
EGUIDE:
Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions. Learn more about why they are the telecommunications project of the year.
PRESENTATION:
In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.
WHITE PAPER:
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
WHITE PAPER:
Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.
PRODUCT LITERATURE:
The Alcatel 7302 Intelligent Services Access Manager (ISAM) provides an efficient, next-generation means of delivering these services.
WHITE PAPER:
This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
EGUIDE:
This expert E-Guide takes a look at the big changes in telecom network management and what you can do to prepare for and adjust to changes in the traditional telecom data center architecture.
WHITE PAPER:
To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.
PRODUCT LITERATURE:
This paper explains how a service delivery environment (SDE) that enables rapid creation, deployment, and maintenance of new services and blending of services supports evolving enterprise networks.
