Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 7 November 2017: The ethics of software development
sponsored by TechTarget ComputerWeekly.com
EZINE: Take a look at this edition of ComputerWeekly to learn more Uber, Volkswagen, and other companies that have experience with software ethics issues, how they've dealt with them, and what the consequences have been.
Posted: 08 Feb 2021 | Published: 03 Nov 2017

TechTarget ComputerWeekly.com

CW ASEAN: Unlock flash opportunities
sponsored by TechTarget ComputerWeekly.com
EZINE: Traditional disks can no longer keep up with the needs of modern enterprises. In this issue of CW ASEAN, we take a look at how enterprises are taking to all-flash array storage, and what they need to do to lay the foundation necessary for getting the most out of the technology. Read the issue now.
Posted: 08 Feb 2021 | Published: 11 Oct 2018

TechTarget ComputerWeekly.com

Computer Weekly - 3 August 2021: The fears and benefits of virtualising reality
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the mingling of virtual and physical worlds and find positive applications and worrisome implications from augmented reality. We find out how to run a virtual hackathon during the pandemic – pizza still included. And we look at how to improve performance of your private cloud. Read the issue now.
Posted: 01 Aug 2021 | Published: 03 Aug 2021

TechTarget ComputerWeekly.com

Audi fine-tunes its digital performance to boost online car sales
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the digital chief at Audi UK discusses how the car maker is tackling the slump in new car sales. One of the largest global malware botnets has been taken down, but how much of a blow will it be for cyber criminals? And we hear how one county council made huge savings on its SAP installation. Read the issue now.
Posted: 08 Feb 2021 | Published: 09 Feb 2021

TechTarget ComputerWeekly.com

Computer Weekly – 27 September 2022: Making digital a key ingredient at Mondelez
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to snack giant Mondelez, the owner of Cadbury, about how AI and data are transforming its business. SAP is increasing support costs for the first time in years – we assess the impact on customers. And a Ukrainian tech CEO tells us how his company kept going despite the Russian invasion. Read the issue now.
Posted: 23 Sep 2022 | Published: 27 Sep 2022

TechTarget ComputerWeekly.com

Infographic: 2019 IT Priorities - Middle East
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 151 respondents from across Middle East.
Posted: 08 Feb 2021 | Published: 09 Jul 2019

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 15 Mar 2021 | Published: 19 Feb 2021

TechTarget ComputerWeekly.com

Computer Weekly – 14 November 2023: The UK AI Safety Summit – what did it achieve?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look back at the UK government's AI Safety Summit and assess what it achieved – and what it didn't. Our latest buyer's guide examines the future of business software and modernising legacy applications. And we find out how the UK PSTI Act aims to protect your smart devices. Read the issue now.
Posted: 10 Nov 2023 | Published: 14 Nov 2023

TechTarget ComputerWeekly.com

API Management: The role of APis in digital business transformation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
Posted: 06 May 2021 | Published: 06 May 2021

TechTarget ComputerWeekly.com